Our Secure Patient Portal
Healthy Living Primary Care uses the Epic® MyChart, aka, MyHillChart to provide secure communications with our office, providing you with convenient online access to patient registration materials and with secure email communications. HIPAA regulations require us to use secure communications rather than standard email. Communicating with us through our website’s patient log-in will ensure the security and privacy of your personal and medical information.
Need a MyHillChart Activation Code?
You will be given an activation code at the time you schedule an appointment. You will need this code to register on MyHillChart.com; you will pick your own username and password during registration. If you did not receive an activation code when scheduling, please call (916) 983-8868 or email MyHillChart@HealthyLivingPC.com and we will provide one.
Forget your MyHillChart Username or Password?
There are options on the MyHillChart.com website for you to recover your username and password.
1. What is MyHillChart, and how does it benefit me as a patient?
MyHillChart is a secure online patient portal that offers a range of benefits to patients. It allows you to access your medical information, communicate with healthcare providers, and manage various aspects of your healthcare conveniently and securely.
2. How can MyHillChart help me access my medical records?
MyHillChart provides you with instant access to your medical records, including test results, medications, allergies, immunizations, and more. You can view and review your health information at any time, even outside of regular office hours.
3. Can I communicate with my healthcare providers through MyHillChart?
Yes, MyHillChart facilitates secure communication with your healthcare providers. You can send messages, ask non-urgent medical questions, and discuss your health concerns with ease. Your providers will respond to your inquiries within a reasonable timeframe.
4. How does MyHillChart benefit appointment scheduling?
MyHillChart enables you to schedule appointments conveniently online, without the need to wait on the phone. You can view available time slots, choose a suitable appointment, and even reschedule if necessary.
5. Can I request prescription refills through MyHillChart?
Absolutely! MyHillChart allows you to request prescription refills electronically. This streamlined process saves time and reduces the chances of errors. Please allow 48-72 hrs for processing requests.
6. What are the advantages of using MyHillChart for test results?
With MyHillChart, you can access your test results quickly after they become available. This ensures you stay informed about your health status and allows for timely follow-up discussions with your healthcare providers.
7. Does MyHillChart offer video visits with healthcare providers?
Yes, MyHillChart provides the convenience of video visits, allowing you to have virtual appointments with your healthcare providers when appropriate. Video visits can save time and offer greater flexibility, especially for follow-up consultations.
8. Can I use MyHillChart to pay my medical bills?
Certainly! MyHillChart offers a secure platform to view and pay your medical bills online. It simplifies the billing process and provides an electronic record of your payments.
9. How does MyHillChart enhance patient engagement in their healthcare?
MyHillChart empowers patients to take an active role in their healthcare. It fosters engagement by providing personalized health information, encouraging communication with providers, and facilitating preventive care through reminders for screenings and vaccinations.
10. Is MyHillChart secure and private?
Yes, MyHillChart prioritizes the security and privacy of patient information. It employs encryption and other measures to safeguard your data and ensures that only authorized individuals can access your health records.